Customer service is so critical to anyone’s business. Bad customer service is a disservice – to the owner and to the customers. “No, I’m sorry, I can’t cut your hair today because you were late.” “I’d have to stay late, Read More …
Taking the weekend off to do nothing… completely and totally guilt free. Unheard of in today’s world, especially if you own your own business. If I work on the weekend, I feel guilty for ignoring the family. If I don’t Read More …
Impersonations and stream of consciousness makes me think of Robin Williams. I have put these two words together but not because I was thinking of them together, but because one lead to the other. Impersonations are always fun to watch Read More …
I always get frustrated when retailers don’t honor and respect the brand (or the brands) in their store. Today I was absolutely certain that I saw a Krispy Kreme case in a convenience store. Sure, it was seen though the Read More …
Your business personality is often a reflection of you as the founder. If you have started your own business and your own brand, then the public may have a good idea of what you are like, personally. Unless, you have Read More …
The Founder’s vision is one of the critical components that creates value in a successful company. Of course their leadership, continued dedication to the brand and amazing products or services are also key to develop it and to nurture it’s Read More …
New beginnings are amazing. Everything is new today. Teeth, hair, eyes. No braces. New hair cut. New glasses. All new today and such anticipation for a great reception tomorrow. Crossing my fingers. So much of our lives is dependent on Read More …
Mmmmm, potato chips are so good. Sure, I buy them, but I don’t always eat them because I know that I shouldn’t. But, I was at a friend’s house and she bought them to have for a small gathering and Read More …
Sometimes, a tie is a win. Certainly a tie is better than a loss, but if you had a chance to win, that would be better… except when you know that the tie is a win for you. Last night, Read More …
Let your mind wander and enjoy the creativity that will follow. When you have to put your mind to a task, sometimes it doesn’t allow you the complete and utter freedom you really need. When I sit down and MUST Read More …