Getting Busy

Toward the end of the day, when the store is getting busy…they may wonder: where was everyone earlier? who do I help first? should I say hello to one person at a time or everyone at once? how do I Read More …

You Can Find Out

What you don’t know, you can find out. You just have to know where to look. It might take some time. It might take some due diligence. It might take asking questions of people you don’t know, or don’t know Read More …

Slow Down

In some ways, can we just slow down – if even just a little bit? Take a moment to enjoy a cup of coffee, or a second cup in the morning. Take a break in between one call or another. Read More …