Pick the Theme

You should pick the theme and share the reason behind it. It ties everything together. Brings people to the same mindset. Fosters communication. Helps initiate collaboration. Allows for advance planning and creativity. Get started early. Figure out what you’re doing Read More …

Cause and Affect

What is your cause and affect? I mean of course, the things that you believe in, and how you help others learn about it. Through advocacy, standing on a soapbox, supporting a non-profit or other effort. Education. Blogging. Speeches. Ted Read More …

Already Closed

Even when you are already closed, if you pick up the phone, the customer is more likely to call you again in the future. Of course, this does more than provide empathy for the customer, it gives you insight into Read More …

Theme Night

Participating in theme night is the best… What is your theme? How is it relevant to your brand, your company and your mission to serve your customers. It doesn’t have to be a forever theme, just something to engage, inspire Read More …