When the settings in the system override your preferences, it can be… more than a little frustrating. Not just for you, but also for your team and the customers. Often, the changes are unknown until the customer shows up. On Read More …
The packages finally arrived. Ever been there? Sure you have. Waiting. Hoping. (Praying.) You have to just wait and deal with the stress. Which, to be fair is less for having ordered stuff online. Can you believe we used to Read More …
Have you ever told someone, or been told, try a different browser – like, ever? And, not for the benefits of the function, safety and operational ease of the other one, but because the site won’t work on that one. Read More …
Do you accept the new terms? You can read them first. We will even e-mail them to you so you can read them again, or follow through on some action outlined therein. However, if you do not like them; well Read More …
Sometimes, the wait is longer than you would think (or were told). The best thing to do is just settle in and relax. It will be fine. Be patient. Be nice. Be understanding. Be kind. Be accommodating. It isn’t going Read More …
As you walk though life, the random art you see is worth a second look. Murals. Street graffiti. Hotel paintings. Sculptures. Retail windows. Brand graphics. Very often the random art is just something that exists in life. But, if you Read More …
It’s the time of the year to be flexible and calm. I mean, not like this isn’t a good idea year round but sometimes there are just more reasons. Stay chill Hang loose Don’t commit Respond thoughtfully From fall to Read More …
What happens when things are out of stock? Customers … choose something else. buy everything but that item. change their mind. leave empty handed. complain to the person who can’t control it. ask for a discount. get mad. It isn’t Read More …
Sometimes, I wonder if someone is merely encouraged or scripted to say certain things. When you hear them say it – the words said in a such a way that doesn’t quite seem natural, almost forced and looking for a Read More …
A multipass gives the consumer the concept of savings, while they spend far more money. Better value per visit, but overall outside of the normal threshold of spending. Visit us more than once and save big. Totally compelling. How many Read More …