There are many ways to satisfy customers, the basic and most fundamental way to achieve your goals should start with setting expectations. Then, as long as everyone is on the same page, no one will be disappointed. They still may Read More …
I love it when old stuff is refurbished, re-purposed and reused. I see an increased number of non-profit church thrift shops, Good Will stores, Impact Thrift, ReStore, by Habitat for Humanity and for profit businesses lately. These and many others Read More …
Seeing old friends is always good… and by old, I don’t mean how old they are but how long you have known them. It is easy to just drop right back into conversation. You know what they like, what they Read More …
Sometimes I can just hear the inner voice in someone crying uncle. Although today, it is easier, if they post on social media that they are tapping out, they give up, they need a night out. Too much information Too Read More …
Well, I hope that you can say that you learn something new every day. It is important. Whether you read the news, listen to someone tell their story or hear your children tell you about the new math they are Read More …
There are times in a company when the owner decides that the best course of action is to take a chance on something that is risky, expensive or new. Even if it is in a box… Sometimes these things pan Read More …
When you open your mind to options and try new things, you can actually develop new favorites. In this case, sweet potato donuts with simple sugar glaze…balanced out (hopefully) by egg proteins of the scrambled form. Today was a great Read More …
This song isn’t even in my head… or it wasn’t anyway until I wrote out the title for this blog, but, it made sense to title this one don’t go changing“. Now I will be singing the song that shares Read More …
Why change things that appear, from all accounts, to be working? We have “heard” that the “new” iPhone will include removal of the audio jack. Why? Because it is the limiting factor for making the phone thinner. That is probably Read More …
No, I am not talking about people who can’t count…who make it look like making change is hard. (That is a whole ‘nother topic.) I am talking about changes made by your favorite local retailer. I know that sometimes, brands Read More …