Sizzle and Pop
That box has some sizzle and pop. The contents were packed carefully. Still. It was not supposed to make any noise at all. It should be silent. All quiet. Shhh. If you hear a random sizzle and pop it might Read More …
Tag: helpful
Maintain Patience
Working through a customer service issue it is not easy to maintain patience (is it?) No matter what side you’re on you have to maintain patience whether they are overly rude or excessively sweet…and hopefully able to find a resolution. Read More …
In Return
It isn’t always necessary to get something in return, but sometimes, it is nice. There isn’t a hard and fast rule. Moms would say a Thank You note is always appropriate. So would Miss Manners and of course, Martha Stewart. Read More …
Everybody Around the Table
In our home and all of our family, we have an age old tradition where we say grace and then finish with a sing-songy affirmation of how we love everybody around the table. My grandmother started this (probably my grandfather, Read More …
Remember Back When
It is hard for some of us to recall, but remember back when you could not do something, or didn’t realize the importance of being able to do it either? Parallel parking. It takes time. Let’s not beep at them. Read More …
Smile and Chat
It doesn’t take much effort, for most people, to just smile and chat. In fact, pretty sure if you can muster up the effort, life will be much more fun. Talk about the weather. Talk about the football game. Talk Read More …
Encouragement Works
All my life, I have known that encouragement works better than belittlement. Looking like you are irritated, annoyed, frustrated makes the other person feel bad. They internalize that feeling and then they fail to perform. Instead, smile, be open minded, Read More …
Annoying Customers
It is easy to see someone who can’t stand annoying customers. They get so visibly frustrated, short, snippy, obnoxious or indifferent, that it really “isn’t funny”. They need to put on their poker face, smile, laugh and go with the Read More …
Done Using Technology
Every day I am impressed at how much can be done using technology; some days, not so much. Most often though, I think, “wow! That was pretty cool.” Bill paying. Voice to text. E-mail (both good and bad, obviously). Communicating Read More …
PSAs
PSAs, or Public Service Announcements can be offered, not just by the media ad council, neighborhood watch, police or fire department…they can be offered by any place of business or service provider, too. Today, we saw one in the elevator Read More …