A short PSA…read the paperwork carefully. Even if it is digital. The proposal. The terms and conditions. The contract. The shipping info. The item number, description and the pricing. The rules for return. The address on the return… If there Read More …
Today, I found out that my extended warranty is really shy of being scammed. They needed not 1, not 2 but 3 pictures to prove that the problem truly existed. The pre-authorization call the other day, with a line-by-line verbal Read More …
Every day I am impressed at how much can be done using technology; some days, not so much. Most often though, I think, “wow! That was pretty cool.” Bill paying. Voice to text. E-mail (both good and bad, obviously). Communicating Read More …
New companies often want to offer a really special deal, whether it is for their Grand Opening or even for an extended launch; a period of time set aside to encourage new customers to become loyal through trial. “Is it Read More …