Personal Style

People have so many options when it comes to their personal style…from clothes, to paint in their living room to the type of pen or pencil they prefer to use.  I know I have waxed on previously about my penchant Read More …

Moving On

When one of your clients tell you they will be moving on to manage “it” on their own, it can be both a proud and a sad moment. Having them admit to themselves and then telling you that they should Read More …

Be Consistent

It is always best to be consistent with your policies and the communication of them to your customers. When one person tells a customer: “You have to go online to update your account now, we don’t mail the information any Read More …

Such Problems

If only we had such problems as Jared Leto who you may know played The Joker in the DC Comic’s Summer Blockbuster Suicide Squad. **Spoiler Alert – if you didn’t see the movie yet and still want to see it, Read More …

Differing Opinions

Fun, isn’t it to hear differing opinions of the various personal care professionals you know? Starting with ideas, leading to beliefs and then…opinions. Strong ones. Everyone has their own backgrounds and history and experience that guides them to be the Read More …

Lean On Me

When we work as a team, it is absolutely – without a question – ok to lean on me. I will be here for you when you need me, a sounding board, another opinion or another perspective. When you are Read More …