No Refunds Offered

Retailers – whether online or in a brick and mortar storefront – often have a policy on how they offer refunds. There are many industries and products or services however, where there are no refunds offered let alone required…really, who Read More …

Entertaining Customers

If you can keep entertaining customers, you are probably doing something right. Re-engaging them and keeping their interest is more than just providing services, products and customer service that makes them want to come back. Make them smile, laugh or Read More …

Friendly But Not Friends

So…You are friendly but not friends with each other. They are your customers, they are your employees (maybe they are your handyman.) They could be more, but they don’t have to be. In other words, it’s actually very easy to Read More …