Be Consistent
It is always best to be consistent with your policies and the communication of them to your customers. When one person tells a customer: “You have to go online to update your account now, we don’t mail the information any Read More …
Tag: message
Full Circle
This weekend we (a group of us family folk) were chatting about how things always come around in a full circle. The topic was communication. How do we best communicate with others today vs. yesterday? We didn’t go so far Read More …