Moving On

When one of your clients tell you they will be moving on to manage “it” on their own, it can be both a proud and a sad moment. Having them admit to themselves and then telling you that they should Read More …

Independent Thought

In today’s world of information, technology is instantly at your fingertips; “just Google it” or having SIRI answer* your inquiry, independent thought is difficult to have… As we close out on the summer, I am appreciative for the moments when the Read More …

Implied Trust 

When you are all in it together, you don’t have any choice but to trust. On the cross country flight, you have to leave your bags in the overhead or under your seat – while you get up for just Read More …

Talk About It

If you talk about it enough, does it come true? There are a lot of places where you can read more about inspiration and goal setting than on this little blog of mine…but so many instances in my past have Read More …

Be Consistent

It is always best to be consistent with your policies and the communication of them to your customers. When one person tells a customer: “You have to go online to update your account now, we don’t mail the information any Read More …

If Your Life Was a Movie

If your life was a movie, what kind would it be? A happy go lucky love story where there’s conflict and lack of communication and they secretly love each other but don’t find that out until the very end…which leaves Read More …

Such Problems

If only we had such problems as Jared Leto who you may know played The Joker in the DC Comic’s Summer Blockbuster Suicide Squad. **Spoiler Alert – if you didn’t see the movie yet and still want to see it, Read More …

Differing Opinions

Fun, isn’t it to hear differing opinions of the various personal care professionals you know? Starting with ideas, leading to beliefs and then…opinions. Strong ones. Everyone has their own backgrounds and history and experience that guides them to be the Read More …

Infrequent Commuter

If you are the infrequent commuter, like me…what is on your mind while you get where you have to go? Where did all the traffic come from all of a sudden and do all these people do this every day? Read More …

Lean On Me

When we work as a team, it is absolutely – without a question – ok to lean on me. I will be here for you when you need me, a sounding board, another opinion or another perspective. When you are Read More …