Encouragement Works

All my life, I have known that encouragement works better than belittlement. Looking like you are irritated, annoyed, frustrated makes the other person feel bad. They internalize that feeling and then they fail to perform. Instead, smile, be open minded, Read More …

Has It Really Been…

Has it really been… Just 2 weeks since winter ended? So much fun to raise 3 kids? 30 years since BHS ended? Great seeing you? 25 years since college? Wonderful to have you visit, we MUST do it again sometime? Read More …

Focus On The Good

At this very moment, for the last few months, all I can think about is – for everyone out there – to focus on the good… the good things people do the good things people say the good things we Read More …

Helpful, or…

Are retail store workers naturally really nice and helpful, or is it just because they are paid on commission?  I hope that it is both, but I think that we did our best in our role as customer – we engaged in Read More …

Will They Notice

Sometimes you do things and wonder, “will they notice?” Certain things that you do, yea…you want them to see and acknowledge.  The extra effort you make in the deliverable due to a client. Losing 5 pounds. Getting there early. A Read More …

Time Passes Quickly

Have you ever noticed that time passes quickly when you are busy, having fun, under a deadline or there are a lot of people coming in and going out? Whether you are at work, running a business, working on a Read More …