Finally Made It
You’ve finally made it when your local cafe or coffee house team knows you… …and your order. Which, they bring to you without asking. They are as happy to see you as you are to see them (and to not Read More …
Tag: shop local
Here We Go
So. Here we go again. The letters this time are… More real. More experienced. More heartfelt. More specific. More gut wrenching. It’s the holiday season. We trust that people will do the right thing and provide as much support as Read More …
Stay Local, Shop Local
Always an advocate to stay local, shop local and support the local community…these days it seems we have no other options. That said, I’m still going to care more for my neighborhood stores and restaurants – they are our neighbors, Read More …
Not So Small
From the littlest to the not so small towns across America, there is a very big day ahead. This weekend, we celebrate Small Business Saturday and let me tell you, it is big and getting bigger. In the last 8 Read More …
Saying Good Bye
We are always sad saying good bye to retailers who have won our hearts. This weekend, we walked over to the coffee shop to pick up breakfast – we had to choose take out because we were too busy to Read More …
Small is Big
If you think that small is big, you might be thinking of small businesses. You would be right along with the owners of those businesses, who don’t think it is in any way small, let alone insignificant or immeasurable. Small Read More …
Helpful, or…
Are retail store workers naturally really nice and helpful, or is it just because they are paid on commission? I hope that it is both, but I think that we did our best in our role as customer – we engaged in Read More …
Here Today
Sometimes, it feels like retail shops are here today and gone tomorrow. It happens all the time. It is unfortunate. Owners have to start with a good plan, then create a great brand focused on customers, offer a unique selling Read More …
When It Rains
Sometimes, when it rains, we have to change our plans. We cancel soccer games (to be made up later). We leave earlier skipping our leisurely second cup of coffee at home. We don’t fly off to Rome (or Miami) at Read More …
It Starts With…
There are a few primary concepts that businesses must have in order to be successful. The one we will review today. Here is a hint – it starts with the initials CS. Customer Service is one of the primary reasons Read More …