There are so many great road warrior stories that could (and should) be shared. Some of my road side observations make me wonder: “What were they thinking?” or, even an incredulous: “Do you know your customers?” Maybe Miller Truck Leasing, Read More …
When one of your clients tell you they will be moving on to manage “it” on their own, it can be both a proud and a sad moment. Having them admit to themselves and then telling you that they should Read More …
When we work as a team, it is absolutely – without a question – ok to lean on me. I will be here for you when you need me, a sounding board, another opinion or another perspective. When you are Read More …
Attended a really wonderful lecture today that I will remember for a while. I have read the author’s books before, but in person, Edward Tufte is much more engaging. One quote from him today really resonated with me. “Be firm, Read More …
All through childhood, you think you know what you want to be when you grow up. Then, you go to school and (often) learn things that are completely different from what you thought you’d be – a firefighter, an astronaut, Read More …
I keep thinking of that commercial*, the one I hadn’t seen before, but was on the Oscars several times last night. It begs me to say “I dare you to try something new.” *You know…the one that said “Don’t you Read More …
The true merit and success or failure of a new business is how they handle their first major crisis. We (my husband, our former fellow franchise owners and I) know all about the ways that weather can impact your fresh Read More …
Many companies use empathy to appeal to your emotions in their marketing efforts. Their sad commercials pull at your heartstrings and make you want to support their mission, their fundraiser or their company; enticing you to buy their products or Read More …
Given the week we are having in our family, there is a lot happening…pure emotion would understate the situation. Graduation celebrations, move up ceremonies, new schools to consider attending, leaving one we’ve known for 11+ years, catch up work from Read More …
How gullible are you? Do you believe the sales person who says that the golf outing is just a little bit farther down the road… and 35 minutes later, you think you are about to drive off the edge of Read More …