Are You Sure

I can’t help thinking of the movie The Princess Bride from a short interaction this evening at dinner. At least a few times tonight, I just wanted to ask “Are you sure you know how this menu item is made?” Read More …

Take The Time

When you are busy and growing and building your business, it is a good idea to take the time to say thank you to not just your customers, but also to your employees. The ones who are on call all Read More …

Too Close

Sometimes, you can be too close to something or someone and not see what is reality until you see it in a picture. Online. With comments from others around you. Pictures tell a thousand words…some of them are “wow, how Read More …

Help Yourself

Sometimes you just have to decide to help yourself.  There are plenty of reasons: to take care of you. to be an advocate for your wishes. to become something more. to learn something valuable. to relax. to eat first. to Read More …

Change the Group

When you change the group so many things happen. You learn new things. You see a different perspective. You create a new dynamic. You have to think about what you say more carefully. You may wonder if everything is authentic. Read More …

Disconnected

As the story goes…we got disconnected. Why? Poor service. Wrong carrier. Long distance. Out of network. Electrical storm. Simply being separated by distance and time. We each had different goals and interests. The wire got cut. There was no wire. Read More …

Same Mindset

Client management and support is easier, much, much easier, if you are of the same mindset. You don’t have to be able to read minds… you just have to have a similar frame of reference, similar background and perspective. Ideas Read More …

Silent Protest

I tried just recently to perform a silent protest by not replying to a plea for support, something I definitely did not agree with in the slightest, little bit. It wasn’t a big thing, it wasn’t political, it definitely wasn’t Read More …