Their Style, Not Yours

Gift giving is really, really easy when you know the person well.  Giving something that will match their style, not yours is the problem when you don’t know them at all. Some of the more structured parties have registries, from Read More …

Renovate and Be Ready

Planning ahead, companies can renovate and be ready for the next big season. The timing is everything and yes, it matters. We planned (my kids and I) to get a milkshake today after going to the dentist. It is a Read More …

Will There Be Cake

In the eyes of my son, the best part of the idea of a wedding is the answer “Yes” to his “Ok, so I have to dress up, wear uncomfortable shoes, hug people I don’t know, smile while they tell Read More …

Starting Again

So many things have new beginnings, new school – kindergarten, middle school, high school, college, new job, work…marriage, having children, raising them and then sending them off – always starting again and again. We have been talking to friends and Read More …

Convenience

It is nearly, nearly always true that you pay more for convenience…In general – this is the market acting and working as it should. Things that are available to you where you want them, the moment you want them and Read More …

Entertaining Customers

If you can keep entertaining customers, you are probably doing something right. Re-engaging them and keeping their interest is more than just providing services, products and customer service that makes them want to come back. Make them smile, laugh or Read More …

Annoying Customers

It is easy to see someone who can’t stand annoying customers. They get so visibly frustrated, short, snippy, obnoxious or indifferent, that it really “isn’t funny”. They need to put on their poker face, smile, laugh and go with the Read More …