Renewed Efforts

Nothing is better than renewed efforts put forth by people who had given up or lost focus. It can be in the form of effort, or investment, which requires effort – so that counts, too. We are “back to fall” Read More …

Scuttlebutt

Sometimes, the best way to learn the town’s scuttlebutt is to go to the local business owner’s office. In a meeting today, all we had to ask was “So, whats the deal with…” All the answers came out. The answer Read More …

Experience Varies

Companies, and owners of companies, who want to grow should have a team of people working with them whose experience varies. In no particular order, okay, maybe my least favorite can go first…finance, design, R&D – or maybe you call Read More …

Annoying Customers

It is easy to see someone who can’t stand annoying customers. They get so visibly frustrated, short, snippy, obnoxious or indifferent, that it really “isn’t funny”. They need to put on their poker face, smile, laugh and go with the Read More …

Know Your Customers

There are so many great road warrior stories that could (and should) be shared. Some of my road side observations make me wonder: “What were they thinking?” or, even an incredulous: “Do you know your customers?” Maybe Miller Truck Leasing, Read More …

Holiday Sale

It’s kinda nice to find a holiday sale…but what holiday doesn’t have a sale? Well, it just depends on what you want. If it’s sheets, electronics, large household appliances, or buns for hot dogs, you can probably find them on Read More …

Geek Fun

Thank goodness for organizations like Pixar, Apple, Nintendo and Disney for making being a geek fun. Spending a few hours (again) at the Pixar exhibit at the Franklin Institute in Philly shows how many different types of careers are needed Read More …

Moving On

When one of your clients tell you they will be moving on to manage “it” on their own, it can be both a proud and a sad moment. Having them admit to themselves and then telling you that they should Read More …