There’s Traffic
Today, there’s traffic and then there is Traffic. One, indelibly good for you and your business and the other, bad for you (and for your business) oh, and not in that order… I was telling two colleagues yesterday how my Read More …
Tag: customers
Just Smile
Of all the customer service training advice, the best and the easiest for people is to tell them – just smile. Ask them if they need utensils. Make sure to put napkins in their bag. Put the eggs in a Read More …
Does the Day Matter?
When we are fortunate enough to have holidays that break up the week, the ensuing days off affect the “normal” activities in many of our lives. So – while today is indeed Friday, does the day matter when you’ve had Read More …
Yes, It Works
One of the best ways to keep in touch with your customers is still e-mail, e-mail marketing to be specific and yes, it works. In fact, it works better than ANY other form of marketing. If you are like me, Read More …