Always Welcome
It is always a good sign when you see someone and they say you are always welcome. Obviously, clients and customers are usually that. Until they are not. I did, actually ask a customer to leave once. She made my Read More …
No Thank You
Being overly polite, or just normally polite, you will have to say “no thank you.” Usually said to a friendly, easy-going relative, by a child when offered broccoli, a second helping of soggy sweet potato fries…or, even almond cookies. I Read More …
Left Over Gift
Where did we last leave our discussion? Oh, yes, on old – aka legacy promotional – offers. Well, folks. What about left over gift cards? Not the ones that you bought to give to your kids, the ones that you Read More …
Legacy Promotions
Sometimes, businesses have ongoing, legacy promotions. The ones they (think they) can’t do away with because their customers may revolt. They may get upset, but they won’t revolt. (Really. They won’t. As long as you follow the timing of the Read More …
Go As You Are
No matter what the circumstances…it is best to go as you are. Right after work; yes, even in your work clothes. Better to show up than not go. Late to the vacation; yes, even if you forgot there might be Read More …
Unclear On Next Steps
Sometimes, people are unclear on next steps and while they think they know what they want to do, they want some advice. What should I do? Is this normal? What would you do? Is this right? What comes next? Is Read More …
Order and Chaos
There is both a sense of order and chaos in puzzles or, even, in assembling the group that appears to be dissimilar into an organized event. The joy of fixing the mixed up colored boxes only comes from remedying the Read More …
Burning Embers
When all that is left of the holiday bonfire are burning embers, it is time to say good night. But… Not until then. Until then, you have another marshmallow. Until then you cuddle a little bit closer. Until then you Read More …
Summer and Cotton Candy
Summer and cotton candy just go together… Like: Hot dogs and baseball games Beer and pretzels Kids and mud puddles Swings and smiles Thunderstorms followed by rainbows Neighborhood walks and ice cream cones Family visits and happiness Vacation and beaches Read More …
Is It Monday?
I know that it is actually Thursday, but several times today, the question “Is it Monday?” was asked. I can’t change the calendar, and so, apparently can’t the general public – you know, regular people – but business owners might Read More …