Free Parking

This week, the plan was NOT to talk about parking, let alone free parking, but here we are. Also, this has nothing to do with the game of Monopoly, but it does have everything to do with making a customer-facing Read More …

Bad At One Thing

If you are bad at one thing, and only one thing, you are probably set. Be happy, you will probably be very successful. For the rest of the world, it depends on what it is that you struggle with doing. Read More …

Bad Parking

How much does a bad parking lot design affect your willingness to go to a business? It matters. It matters a lot. If it didn’t, we (the designers, the architects, the engineers and the project managers) wouldn’t spend countless hours Read More …

Talking vs. Listening

One-way is talking vs. listening, which is two-way. We should all agree on the phrase that explains why nature provided us with one mouth and two ears. Not everything we say is as important as the thing we will hear Read More …