Leaders or Producers
What is better, having stong leaders or producers? Neither or both??? I was once told, that we (our department) had to have a balance. Not everyone could be a leader, some had to actually be producers of the work. We Read More …
Category: branding
How Are You?
When you start a conversation you can ask a question, but are you really looking for the answer, or just waiting to move on to the real issue? A simple: How are you? Did you like your meal? How did Read More …
First Major Crisis
The true merit and success or failure of a new business is how they handle their first major crisis. We (my husband, our former fellow franchise owners and I) know all about the ways that weather can impact your fresh Read More …
Dead Presidents Deserve Recognition
Oh, a day off… of course, we are a-okay with it. The dead presidents deserve recognition and respect…as do the live ones. Have you ever seen a person who needs a day off more than anyone else than a president? Read More …
Second Chance
I wholeheartedly support giving someone, or a business, a second chance. Things happen. (Well, you know…) Traffic Snow Rain Traffic due to above mentioned snow or rain Slippery rails (anyone who has traveled SEPTA knows that delayed train excuse) Sick Read More …
Start Fresh
Sometimes, it is easier to start fresh and new, from scratch than to try to edit something to make it better. A clean slate means that you don’t have any baggage, stale ideas or even outdated ideals. People change. Businesses Read More …
Losing Control
Learning to grow is essential and part of this is losing control. You have to let the younger, less experienced pick up the reins. They have to learn sometime. The reality is, this isn’t easy. You take such a long Read More …
We Can All Agree
No matter the team, the city (or even the sport) we can all agree on beer. At least that’s what Bud Light would have us believe. I am a big fan of Super Bowl commercials, most definitely more than the Big Read More …
Give It All You’ve Got
Sometimes, you have to give it all you’ve got to be competitive. Being open, late on a Saturday night, isn’t easy. Especially when you’re a bakery. This place we like in the town up the road is open early and Read More …
We Had Extras
“We had extras!” is what the the new trainee, who spoke very clearly and precisely into the drive-thru speaker system, said as she handed us a bag, on top of the dozen and the hash browns. They were free donuts. Read More …