Worth Waiting
In every way, it was worth waiting to see this band I missed in 1990. I’d bought tickets to see Fleetwood Mac because of the opening act – a little on again, off again punk rock band – Squeeze. After hearing Read More …
Tag: smile
Littlest Surprises
Sometimes the littlest surprises are the nicest, and they make the biggest impression. The other day, it was pouring rain. I was running in and out of stores, looking for the right thing to wear to the wedding. The boutique Read More …
Laughter Wins
It was Mom’s night out tonight. Yes, on a Sunday. It was really a great little gathering of women, moms and we were not quite so well behaved – not because of the alcohol (there was some) but I have Read More …
Like a Girl
Whether it’s a pitch, or a fight, or wearing a mini skirt…like a girl – who can blame you? You ARE a girl. Just, please, oh please, use your girl power for good… It doesn’t mean… That your pitch is Read More …
Flowers Create Smiles
Most people can agree that giving flowers creates smiles. This is definitely the season of flowers. From Valentines through Easter and Administrative Professionals Day (this past week) and Doctors & Nurses Day (coming up soon!) We are in the heat Read More …
Just Smile
Of all the customer service training advice, the best and the easiest for people is to tell them – just smile. Ask them if they need utensils. Make sure to put napkins in their bag. Put the eggs in a Read More …
It’s the little things that matter
It’s the little things in life that matter. It’s easy to say that but much harder to live up to that standard. Especially when you do it over and over and over again. (Like change the toilet paper or get Read More …