Just Smile
Of all the customer service training advice, the best and the easiest for people is to tell them – just smile. Ask them if they need utensils. Make sure to put napkins in their bag. Put the eggs in a Read More …
Category: retail
The New Label
Have you ever noticed that the latest trend in diet and general health will show up on products that didn’t even HAVE the offending ingredient in the first place. So, the company revises the packaging and the new label shares Read More …
Options to Suit
Today I stopped to grab quick bite before I came back to the office. I had a few errands to run, it’s going to snow (so I had to get avacados, Naan and cheese for the weekend in case we Read More …
Because of This
When I think about how many new things get invented, because of one device (or family of devices) I am constantly amazed. Whole new industries pop up because of this one thing that someone, somewhere created and became popular in Read More …
Use Your Gadgets
If you have products you sell, or products that you make by hand, you might want to show people what they look like or how they’re made. How simple this is today, much simpler than it used to be! Today’s Read More …
Be Social
Want to go out to lunch? Sure, only if we can talk and be social. Bonus!! The restaurant features free wifi, but is this a good thing or not? Depends on what kind of atmosphere or culture you want to Read More …
Same Old, Same Old
If you haven’t heard, LEDs are all the rage. As a former lighting designer, I have to let you in on a little secret – it is not new technology – it is just newly available to mainstream buyers. What Read More …
Every Cranny and Nook
You may not realize how very pervasive holiday decorations are until they’re gone. They fill every cranny and nook, creating the aura of a fairytale. It’s only after you take them down that the starkness of “nothing” becomes the reality Read More …
Uniform Marketing
Can you guess what this will be about? Do you think it has to do with being the same and confirming to the rest of the brands around you? No… it doesn’t. This is truly about uniform marketing or in Read More …
Print is Cheap
Years have past since printed marketing was oppressively expensive. While there are still expenses associated with any of your printing needs, overall, print is cheap and totally worth the effort if you use it the right way. Let’s take packaging Read More …