Here We Go Again
There are times in our lives when we may think, here we go again… This can be Sunday night, in anticipation of Monday morning schedules. This can be when someone in your family brings up an old, embarrassing story. This Read More …
There are times in our lives when we may think, here we go again… This can be Sunday night, in anticipation of Monday morning schedules. This can be when someone in your family brings up an old, embarrassing story. This Read More …
This week, the plan was NOT to talk about parking, let alone free parking, but here we are. Also, this has nothing to do with the game of Monopoly, but it does have everything to do with making a customer-facing Read More …
If you are bad at one thing, and only one thing, you are probably set. Be happy, you will probably be very successful. For the rest of the world, it depends on what it is that you struggle with doing. Read More …
How much does a bad parking lot design affect your willingness to go to a business? It matters. It matters a lot. If it didn’t, we (the designers, the architects, the engineers and the project managers) wouldn’t spend countless hours Read More …
It doesn’t take too much to step just over the line and into trouble. 1 inch (or less) and you are on the foul line and out of bounds? 1 poorly chosen phrase in a group of people who do Read More …
It is really a shame when someone develops a new idea, a device, or even a new feature, but it is poorly designed. If they’ve had past success, and people like them, there might be support. It might make its Read More …
The toughest position in any company is the person whose job it is to say (over and over and over) “can I help?” Inevitably, someone will say, and not in a good way, “NO.” Instead, they could just be nice Read More …
One-way is talking vs. listening, which is two-way. We should all agree on the phrase that explains why nature provided us with one mouth and two ears. Not everything we say is as important as the thing we will hear Read More …
On a roll here, this week with topics flowing from one to another and subsequently, we (my blog groupies and I) were discussing places to see – right here in the US and abroad. It is a highly discussed topic, Read More …
I am well aware of the psychology of awareness. The impact of advertising and branding. The realization that you are seeing what you have been looking at in stores…but I admit that in spite of knowing, I am somewhat shocked Read More …