Too Busy
Are you really too busy to pick up the phone when a customer calls, or to pick up but then put them on hold indefinitely? If you have an established brand, an established location and a great product or service Read More …
Are you really too busy to pick up the phone when a customer calls, or to pick up but then put them on hold indefinitely? If you have an established brand, an established location and a great product or service Read More …
I was asked recently, “What is Hat Girl”? It took a long time to explain, but you can read more here: https://hatgirlmarketing.com/?page_id=2 and to know why I do this will take longer…but really the right question is “Who is Hat Read More …
Tonight, yes, it is late. It was a full day on the road – out early, home late and back out almost immediately to a meeting – where, I was not chosen as an elected official for the local business Read More …
There are lots of things that people do really well…many things that they do OK and some that they don’t really have the capacity to do – at all. Knowing what you can and can’t do on your own is Read More …
It isn’t easy, but you have to change if it’s not working – either your plan, your actions or your messaging. It’s good to take a step back, think about what you really want and to modify what you do. Read More …
Recently – okay it was about 6 months ago, but I had this thought then and still do think about standards vs. standardization. So, back in the spring, a friend posted info on standardized tests and what they can’t tell Read More …
It is the weekend and I have been thinking about how the year is almost over. I wanted – no, I was given – time to reflect. Events gave me the opportunity to take many, many moments to think about Read More …
There is no time like the present. Do what you need to do, now. Be organized and only touch each thing once. Don’t put off till tomorrow what you can do today. All of these things are much more easily Read More …
I love to see all of the Halloween’s costumes, but even more so the most clever re-creation of ourselves each year. So far, for the adults – Jon Cohen. His “hot stuff” Mr. Siracha Sauce was indeed unique and not Read More …
When you tell someone something, but they don’t listen to you… Do you say it? “I told you so…” It is really hard not to say this sometimes, but sometimes it doesn’t really need to be said. They know and Read More …