Give your staff, your entire team, the ability to achieve instant recovery of a customer or a client. On the spot discounts, promotional offers on their next purchase, free or replacement items are essential. I am not suggesting that you Read More …
How do we feel about old titles for jobs that sound like “fun”, like scullery maid and chamber maid, or liveryman and manservant? If you were in America 100 years ago what job would you be willing to take versus one Read More …
I just spent the better part of the day with four of the great dads in our lives: my dad, my husband and two brothers-in-law. Sure. They all work. Who doesn’t know at least a few working dads? I am Read More …
I have never liked reading the paper, but I did because you know, it was the news and the only way you could get it. On paper. Once a day. Sure there were highlights you got on the nightly news. Read More …
Forget everyone in your goal to appeal to customers in a marketing or promotional pitch. Focus on one group, demographic or customer type. Then, make several pitches to attract who you want for the right reasons. This photographer, they’re casting Read More …
Auto correct. I could just leave it at that, but I won’t. Auto correct, on both platforms: Microsoft and Apple are really bad. They fix things that just don’t need to be fixed. One of them is the context of Read More …
Enough with the partying, ok. Let’s clean up and empty our backpacks…oh, man – theres a lot of paper. Our son’s backpack is so heavy – 7 classes, six notebooks, some 5-subject, mostly 3-subject and a few binders – I Read More …
Given the week we are having in our family, there is a lot happening…pure emotion would understate the situation. Graduation celebrations, move up ceremonies, new schools to consider attending, leaving one we’ve known for 11+ years, catch up work from Read More …
There are 4 things that these people are… the ones who helped make today so very wonderful. They are professionals. They are teachers. They are Moms. They are volunteers. After a long day of teaching, after getting your kids up, Read More …
When it comes down to performance there are definitely benefits to having both types of people on your team, however, you just have to understand why you need both or one vs. the other. In other words, having professionals vs. Read More …