How much does a bad parking lot design affect your willingness to go to a business? It matters. It matters a lot. If it didn’t, we (the designers, the architects, the engineers and the project managers) wouldn’t spend countless hours Read More …
It doesn’t take too much to step just over the line and into trouble. 1 inch (or less) and you are on the foul line and out of bounds? 1 poorly chosen phrase in a group of people who do Read More …
It is really a shame when someone develops a new idea, a device, or even a new feature, but it is poorly designed. If they’ve had past success, and people like them, there might be support. It might make its Read More …
The toughest position in any company is the person whose job it is to say (over and over and over) “can I help?” Inevitably, someone will say, and not in a good way, “NO.” Instead, they could just be nice Read More …
One-way is talking vs. listening, which is two-way. We should all agree on the phrase that explains why nature provided us with one mouth and two ears. Not everything we say is as important as the thing we will hear Read More …
On a roll here, this week with topics flowing from one to another and subsequently, we (my blog groupies and I) were discussing places to see – right here in the US and abroad. It is a highly discussed topic, Read More …
I am well aware of the psychology of awareness. The impact of advertising and branding. The realization that you are seeing what you have been looking at in stores…but I admit that in spite of knowing, I am somewhat shocked Read More …
Sometimes, it seems like we know just enough about a subject to be dangerous. Dangerous in the way that we won’t actually cause harm, but we may not be able to fully deliver on the topic without sounding pretentious: rules Read More …
Since when does everything have to be so absolute and negative when one person does something that the public doesn’t like? Why is there such outrage in our world today? Is life really that bad? An employee does something imperfect…a Read More …
According to my daughter, some pizza, when served cold, is sometimes better, but not perfect. Other times, it is best if it is cold. We had a long discussion about needing at least 3 conditions for one of them to Read More …