In My Favor
I am not a gambler, in fact I pretty much hate gambling money away. It isn’t that I don’t win, ’cause I do – sort of. I tend to win individual hands and roll great dice at the craps table. Read More …
Category: career
Let Them Create
I am constantly amazed by the creativity that exudes from entrepreneurs, designers, artists, writers, musicians and chefs… they speak with passion about what they want to share with the world. They can’t help but share their ideas and they keep Read More …
Too Late
There are many things that can happen in your life where you are too late. Late for a meeting, late for a flight, late for a train – for these things, it can be too late to participate. However, for Read More …
Too Little Time
Talking to a small business owner today. She has so many great ideas…new website, new lobby, new treatment room, new services to provide, new carpeting or maybe hardwood, new curtains or maybe shades. So many great initiatives and just too Read More …
Know My Name
I am pondering changing a service provider. Why? I mean, I am loyal. When I pick a brand, it is hard to get me to change. Plus, it is pretty difficult to change some service providers. But, I no longer Read More …
Too Much Technology
Sometimes, the simple solution and the better solution is to pick up the phone or walk down the hall. We depend, and use, too much technology when a simple face to face or conversation would work so much better. I Read More …
Just Smile
Of all the customer service training advice, the best and the easiest for people is to tell them – just smile. Ask them if they need utensils. Make sure to put napkins in their bag. Put the eggs in a Read More …
But The Fish!
I have always had fond memories of my first goldfish, Joe and Millie – they were named after my great uncle and aunt on my grandmother’s side. My grandfather had “caught” them along with hundreds (???) of other fish from Read More …
Elevators and Escalators
Another “tribute” post for today. This one is because my grandfather was an elevator repairman… he had definite and strong opinions about elevators and escalators. He was right to do so. One industry paid his wages and helped him to Read More …
Because of This
When I think about how many new things get invented, because of one device (or family of devices) I am constantly amazed. Whole new industries pop up because of this one thing that someone, somewhere created and became popular in Read More …