Has It Really Been…
Has it really been… Just 2 weeks since winter ended? So much fun to raise 3 kids? 30 years since BHS ended? Great seeing you? 25 years since college? Wonderful to have you visit, we MUST do it again sometime? Read More …
Tag: be there
Do You Trust Me?
What an interesting question…Do you trust me? Trust me for what… To be on time? To tell you the truth? To tell you my full opinion? To show up when I say I’ll be there? To deliver your child safe Read More …
Sounded Good
It sounded good when I said… “Yes.” “Let me book it.” “I’ll host dinner.” “I’ll cook it from scratch, it will taste better.” “Sure, all 20 of us in a 7 bedroom house – it sleeps 24 – there will Read More …
Defining Moments
There are many defining moments in each of our lives. At every age and at any age you can experience one. This past weekend is exemplary of one and not for a good thing either. My blog is supposed to Read More …
Too Busy
Are you really too busy to pick up the phone when a customer calls, or to pick up but then put them on hold indefinitely? If you have an established brand, an established location and a great product or service Read More …
Customer Service is So Critical
Customer service is so critical to anyone’s business. Bad customer service is a disservice – to the owner and to the customers. “No, I’m sorry, I can’t cut your hair today because you were late.” “I’d have to stay late, Read More …