Sometimes, people (not from here) might think that Americans are just to time-constrained or maybe just downright lazy; that we have a drive thru for everything. Of course, we know there are more than just burger joints and coffee shops… Read More …
What happens when where you want to be is not a good idea any more? Your phone has no reception. There is no water. The electricity is out due to power failure of equipment and they don’t yet know how Read More …
After 2 hours of meeting, going around the room and asking if anyone has any final thoughts or questions is typically a good idea. They may have thought a new idea. They may not have wanted to disrupt the agenda. Read More …
For months things heat up and the hottest topic is all people can talk about at home, at work, with casual acquaintances in line waiting for dinner. Then, just like that, it is over. The wait. The anticipation. The planning…for Read More …
It is always a good sign when you see someone and they say you are always welcome. Obviously, clients and customers are usually that. Until they are not. I did, actually ask a customer to leave once. She made my Read More …
Where did we last leave our discussion? Oh, yes, on old – aka legacy promotional – offers. Well, folks. What about left over gift cards? Not the ones that you bought to give to your kids, the ones that you Read More …
Sometimes, businesses have ongoing, legacy promotions. The ones they (think they) can’t do away with because their customers may revolt. They may get upset, but they won’t revolt. (Really. They won’t. As long as you follow the timing of the Read More …
No matter what the circumstances…it is best to go as you are. Right after work; yes, even in your work clothes. Better to show up than not go. Late to the vacation; yes, even if you forgot there might be Read More …
Sometimes, people are unclear on next steps and while they think they know what they want to do, they want some advice. What should I do? Is this normal? What would you do? Is this right? What comes next? Is Read More …
There is both a sense of order and chaos in puzzles or, even, in assembling the group that appears to be dissimilar into an organized event. The joy of fixing the mixed up colored boxes only comes from remedying the Read More …