It is no surprise we want to make the holiday last. This is especially true of the first major holiday of the summer. The sun is shining, school is almost over, the birds are singing, and convertibles are riding down Read More …
Is it true, even with the traffic, the road closures and no seating available at your favorite coffee shop, that everyone loves a parade? The marching band, the Boy and Girl Scouts, the fire trucks and proud firemen, the mummers Read More …
If you have to ask, do I need this? You probably don’t. Over a year ago, I packed up my office to reorganize and redecorate. Today, I opened a box that was labeled, “Dawn Desk Miscellaneous” in big, black, bold Read More …
There are some times when you should heed the advice “don’t listen” to this, that, or the other thing. A few weeks ago, I listened to my GPS instructions when it confidently said “Turn Left.” Then, as I approached the Read More …
I don’t think the term buzz kill ever had such a clear and real impact on me until today. No, I’m not talking about killing a buzz, or a goodie two shoes calling their parents to end a good time…one Read More …
Even when it seems the most difficult, you have to keep moving forward. Each year, we celebrate another birthday and we get older. Kids more often, look forward to it. As they should be, it is so exciting to be Read More …
It is fairly easy to tell if someone’s mind is open or closed… all you have to do is see how they react to political commentary. On the other hand, there are some retail stores that it is really difficult Read More …
This is not a business experience anecdote, but could easily apply to customer service theory: When your customer asks, “Can I talk now?” You should definitely listen. In my case, my customer was my 10 year old daughter. She had Read More …
Is it really true that the vile vitamins are better for you? The ones without coatings, sugar or colorings (color doesn’t have taste of course, unless it’s green which to me tastes grassy or young) but somehow the neutral, natural Read More …
Certain things are available and applicable to all ages. Who says that a sport is only available to children, or just to adults? In karate, the adults take the same class as the children who have already earned their Black Read More …