There are many ways to satisfy customers, the basic and most fundamental way to achieve your goals should start with setting expectations. Then, as long as everyone is on the same page, no one will be disappointed. They still may Read More …
Rules and regulations that make up the law are subject to interpretation of course. When the sign clearly says one thing, but the security guards make you do something else, I, and so many others, get agitated. More and more Read More …
I love it when old stuff is refurbished, re-purposed and reused. I see an increased number of non-profit church thrift shops, Good Will stores, Impact Thrift, ReStore, by Habitat for Humanity and for profit businesses lately. These and many others Read More …
Seeing old friends is always good… and by old, I don’t mean how old they are but how long you have known them. It is easy to just drop right back into conversation. You know what they like, what they Read More …
In life, business and even if you’re thinking of managing a country, some things are best handled by an intermediary representative. Today, Facebook can probably handle all of these with ease, low cost and efficiency. It’s not “in your face” Read More …
Well, I hope that you can say that you learn something new every day. It is important. Whether you read the news, listen to someone tell their story or hear your children tell you about the new math they are Read More …
There are times in a company when the owner decides that the best course of action is to take a chance on something that is risky, expensive or new. Even if it is in a box… Sometimes these things pan Read More …
I am not sure they know what the word significantly means. At least when it comes to the weather… You can pitch whatever you want in marketing, but it doesn’t mean it’s right. A ten degree increase, when we have Read More …
Ever had that feeling of déjà vu? It just comes upon you with an uncontrollable need to figure it out. Racking your brain and then assuming that it was just a dream, maybe. Or, perhaps you actually have been there, Read More …
Ever been there? Sitting in the restaurant and deciding what you are going to eat until you hear someone else pick…the same thing you wanted and then having to change what you eat. I just can’t help it. I cannot Read More …