No Refunds Offered

Retailers – whether online or in a brick and mortar storefront – often have a policy on how they offer refunds. There are many industries and products or services however, where there are no refunds offered let alone required…really, who Read More …

Old-Timey

“Hey mom and dad, let’s watch one of those old-timey movies, you know, the ones you watched when you were a teenager.” Ugh. You know, when you had to go to the drive in because they didn’t have movie theaters Read More …

Sweet or Savory

Seriously folks… it doesn’t matter if it is sweet or savory, either one would be the perfect dessert. I guess what I am trying to say is that the overarching problem is not the OR, but the AND, between those Read More …

Pass It On

When you own a business and you earn savings that can’t be beat, do you pass it on? Do you share the savings with reduced retail pricing? Do you offer better products and services? Do you use this to build Read More …

Are You Sure

I can’t help thinking of the movie The Princess Bride from a short interaction this evening at dinner. At least a few times tonight, I just wanted to ask “Are you sure you know how this menu item is made?” Read More …

Take The Time

When you are busy and growing and building your business, it is a good idea to take the time to say thank you to not just your customers, but also to your employees. The ones who are on call all Read More …