Leave it to the Experts
When you don’t know what to do, you absolutely should leave it to the experts. Spent a few hours in the ER this morning. I am not a doctor. I don’t have x-ray vision. I know marketing. I know brands. Read More …
Category: work
A Failure to Communicate
“Ahhh, what we have here is a failure to communicate.” Isn’t this such a true statement? Communication is so very important in whatever it is that you are doing… Customer service. Product description. An attack. Escape plan. Details of your Read More …
Delivering as Promised
Delivering as promised is the ultimate in customer service. Regardless of how much the customer has paid, $1 to $120 for rush services or thousands for closing on a business – when you deliver on time it is perfection. Strive Read More …
Customer Service is So Critical
Customer service is so critical to anyone’s business. Bad customer service is a disservice – to the owner and to the customers. “No, I’m sorry, I can’t cut your hair today because you were late.” “I’d have to stay late, Read More …
Guilt Free
Taking the weekend off to do nothing… completely and totally guilt free. Unheard of in today’s world, especially if you own your own business. If I work on the weekend, I feel guilty for ignoring the family. If I don’t Read More …
Pretty Creative Business Move
Yesterday, I witnessed a pretty creative business move. I mean, a real move. Picking up from a retail lease for a restaurant that has been in the same place for years (and years.) Why would a successful restaurant move from Read More …
Let Your Mind Wander
Let your mind wander and enjoy the creativity that will follow. When you have to put your mind to a task, sometimes it doesn’t allow you the complete and utter freedom you really need. When I sit down and MUST Read More …
Knowledge is Good…
Knowledge is good, even if it is something you may not have wanted to know. Last night, I took a CPR class – so yes, this post is going the “health and medical” route today. I promise it won’t be Read More …
Off Plan and Having Fun
Going off plan and having fun is something that you have to do every once in a while. I always like the things we do when it is a spur of the moment, not fully thought out and totally off Read More …
All Done
All done for the week? It’s Friday and I’ve been blogging about planning and getting things done. So, it’s the end of the week – and if that means anything to you like it does to so many people – Read More …