After Sale
The day after sale used to be huge…it was the big thing to do on December 26th. Get in line. Wear your comfy shoes. Get lunch with grandmother. Eat a fancy salad but enjoy hot cocoa, too. Fortunoff’s – Gimbal’s Read More …
Category: retail
There’s Still Traffic
No matter what you think it is like out there, remember, there’s still traffic. Be patient. Slow down. Take turns. Be nice. Use blinkers. Just breathe. Here and there, every place we go – except the mall, the restaurants and Read More …
Perceived Value
The perceived value of a discount is often greater than the actual discount. How much are you willing to sell your information for these days? Free = Facebook (the more time you spend on it, liking, sharing and commenting, the Read More …
Maybe A Little
We decided to do our shopping back when they all announced early Black Friday this fall, so, there wasn’t more to do when we started our day today. Well, maybe a little. In honor of the tradition we still visited Read More …
That Look
That look you give… when the online chat takes over an hour to respond. when the name they give you is CLEARLY made up. when the upload “paperclip” feature does not actually work (regardless of your efforts to re-save the Read More …
How Much Is Too Little
When businesses measure their performance, even the little things can matter. The question is, how much is too little to make a difference? The reason why I posted about web browser performance yesterday and just one platform not being enough, Read More …
Multi-Platform Options
You can (and should) handle multi-platform options for your clients and customers. Why, oh why, is Chrome the only one that you will develop for your website? Take some time. Develop on the other two or three platforms that people Read More …
The Uncertainty Lingers
Going into the last final “hurrah” of the summer with the Labor Day Holiday and still, this 2020 year of uncertainty lingers. So many things left to do in this beautiful season. We should find a great way to celebrate. Read More …
Once a Day
If your system only e-mails your customers once a day with the update on their order status, you are probably missing out on the opportunities that would present themselves. Upsell in real time, same day. Schedule pick ups immediately. Get Read More …
Be Flexible and Understanding
Whether you are the customer or the business owner, you have to be flexible and understanding of the other. We don’t want things to be this way. We want it to be positive. We would prefer to enjoy the day. Read More …