Leave it to the Experts
When you don’t know what to do, you absolutely should leave it to the experts. Spent a few hours in the ER this morning. I am not a doctor. I don’t have x-ray vision. I know marketing. I know brands. Read More …
Category: life
A Failure to Communicate
“Ahhh, what we have here is a failure to communicate.” Isn’t this such a true statement? Communication is so very important in whatever it is that you are doing… Customer service. Product description. An attack. Escape plan. Details of your Read More …
Customer Service is So Critical
Customer service is so critical to anyone’s business. Bad customer service is a disservice – to the owner and to the customers. “No, I’m sorry, I can’t cut your hair today because you were late.” “I’d have to stay late, Read More …
Guilt Free
Taking the weekend off to do nothing… completely and totally guilt free. Unheard of in today’s world, especially if you own your own business. If I work on the weekend, I feel guilty for ignoring the family. If I don’t Read More …
Impersonations and Stream of Consciousness
Impersonations and stream of consciousness makes me think of Robin Williams. I have put these two words together but not because I was thinking of them together, but because one lead to the other. Impersonations are always fun to watch Read More …
Respect the Brand
I always get frustrated when retailers don’t honor and respect the brand (or the brands) in their store. Today I was absolutely certain that I saw a Krispy Kreme case in a convenience store. Sure, it was seen though the Read More …
New Beginnings
New beginnings are amazing. Everything is new today. Teeth, hair, eyes. No braces. New hair cut. New glasses. All new today and such anticipation for a great reception tomorrow. Crossing my fingers. So much of our lives is dependent on Read More …
Mmm Potato Chips
Mmmmm, potato chips are so good. Sure, I buy them, but I don’t always eat them because I know that I shouldn’t. But, I was at a friend’s house and she bought them to have for a small gathering and Read More …
Sometimes, a Tie is a Win
Sometimes, a tie is a win. Certainly a tie is better than a loss, but if you had a chance to win, that would be better… except when you know that the tie is a win for you. Last night, Read More …
Pretty Creative Business Move
Yesterday, I witnessed a pretty creative business move. I mean, a real move. Picking up from a retail lease for a restaurant that has been in the same place for years (and years.) Why would a successful restaurant move from Read More …