Know My Name
I am pondering changing a service provider. Why? I mean, I am loyal. When I pick a brand, it is hard to get me to change. Plus, it is pretty difficult to change some service providers. But, I no longer Read More …
Category: food
Just Smile
Of all the customer service training advice, the best and the easiest for people is to tell them – just smile. Ask them if they need utensils. Make sure to put napkins in their bag. Put the eggs in a Read More …
Keep It Simple…
We probably all learned K.I.S.S. or Keep It Simple Stupid at a young age – what we sometimes fail to do, is remember that it works. We get older, we learn new things, we get smarter, we get fancy and Read More …
End or Just Beginning
It’s the Super Bowl. Today. It is also the first of February. I don’t think it matters too much, to me, for either. I do wonder is it is an end or just beginning to just get started? The year, Read More …
I Am Not A Doctor
First and foremost, let’s be clear. I am in marketing. I am in brand development. I am a writer. I am “technically” an engineer (no pun intended.) I am more generally, a marketer. With all of that being said, the Read More …
Legacy Brands
I’ve written about legacy brands before – the brands we love because our family aspired to own or the ones that they would only buy, no matter what. This is about the products (and sometimes the brands for that product) Read More …
The New Label
Have you ever noticed that the latest trend in diet and general health will show up on products that didn’t even HAVE the offending ingredient in the first place. So, the company revises the packaging and the new label shares Read More …
Options to Suit
Today I stopped to grab quick bite before I came back to the office. I had a few errands to run, it’s going to snow (so I had to get avacados, Naan and cheese for the weekend in case we Read More …
Be Social
Want to go out to lunch? Sure, only if we can talk and be social. Bonus!! The restaurant features free wifi, but is this a good thing or not? Depends on what kind of atmosphere or culture you want to Read More …
Friday Night Pizza
When I was growing up, most of my friends could look forward to having Friday night pizza – every Friday. We only did this during Lent, and even then, it was not a “known entity”. As an adult, I have Read More …