Annoying Customers

It is easy to see someone who can’t stand annoying customers. They get so visibly frustrated, short, snippy, obnoxious or indifferent, that it really “isn’t funny”. They need to put on their poker face, smile, laugh and go with the Read More …

Know Your Customers

There are so many great road warrior stories that could (and should) be shared. Some of my road side observations make me wonder: “What were they thinking?” or, even an incredulous: “Do you know your customers?” Maybe Miller Truck Leasing, Read More …

Miles Don’t Count

In today’s technologically connected world, the distance, in miles, don’t count as a reason to be out of touch. Even with long holiday weekends, families can’t always be together. Logistics from Hawaii to Dublin – and many cities or towns Read More …

Holiday Sale

It’s kinda nice to find a holiday sale…but what holiday doesn’t have a sale? Well, it just depends on what you want. If it’s sheets, electronics, large household appliances, or buns for hot dogs, you can probably find them on Read More …

Impulse Buying

Earlier this week I alluded to impulse buying and school supplies. I assure you, I can be quite worse than that. School supplies are typically small in size and they are consumable…in theory anyway…I’ve seen that erasers can last several Read More …

If You Like

If you like this, you might like that. It is all about the next visit and they hope they can enjoy your return. From demographics, trends and prior purchases, retailers can tell a lot about you without even really “knowing” Read More …

Personal Style

People have so many options when it comes to their personal style…from clothes, to paint in their living room to the type of pen or pencil they prefer to use.  I know I have waxed on previously about my penchant Read More …

Geek Fun

Thank goodness for organizations like Pixar, Apple, Nintendo and Disney for making being a geek fun. Spending a few hours (again) at the Pixar exhibit at the Franklin Institute in Philly shows how many different types of careers are needed Read More …

Go Out

Everyone, and I mean everyone…should go out into the world, new cities, new towns, new schools, new places of work to see new things. Just a few times. Just to see how different it is elsewhere. The differences can be Read More …