Told You

When someone looks at you and said, I told you that, over a year ago, is it any better than if… it was a month ago? it was a week ago? it was yesterday? it was an hour ago? It Read More …

Follow Up Calls

It isn’t hard to do, but follow up calls do take time. The client appreciates the additional information. It gives them a chance to ask for other help and it keeps them engaged in the process. When the information shared Read More …

Still Talking

When it is hours later and you’re still talking…standing there, together. You have a lot to say You have a lot to share You have more to explain You have patient listeners You have time to spend You have been Read More …

Talk Talk Talk

When you are with friends or family you can talk talk talk…and still have more to say. Of course, it’s easy, because: You are connecting. You are making progress. You are venting (maybe.) You are catching up. You are connected. Read More …

Coming and Going

Coming and going are essentially the same thing. Just in reverse. If that is the case, then why: is their coming home so much better than their going away? is coming into the fold so much more appreciated than going Read More …

All In Stride

We have to take these state updates all in stride. Today, I know that a lot of people are sad to hear more time in lock down. As if a month (plus) at home wasn’t already too long. The problem Read More …