When they made a real, accidental mistake, but fixed it fast… they are a caring team. The business owner should be proud and know that they did something right. The perfect training. The dedication to creating a good culture. The Read More …
When you say “I am not sure I know”, but you really (sort of) do, are you: Playing dumb? Being nice? Thinking you have a vague recollection but don’t want to share? We can do any of these things. We Read More …
If you get an e-mail, a phone call or a LinkedIn connection from someone whose name does not (immediately) ring a bell, you may wonder “do I know you?” before you answer. Of course, you don’t “have” to know them, Read More …
Even as short staffed, some restaurants will say, no reservations required. Come in, choose your table, but…be prepared. To wait. You can take as long as you want to linger, to chat and to just hang out, but…service might take Read More …
Many – if not most – people, will try anything once… To say you did it. To make a difference. To change your life. To enrich someone else’s life. To see if you like it. To win a bet. To Read More …
So, after all this time, we are able to get together. Even if for just an afternoon of fleeting moments, here and there. The wonderful thing is, after all this time, we can just pick up where we left off. Read More …
When you know you shouldn’t, don’t give in to FOMO. It is so tempting. Being a part of what is happening. Getting into the fray. Experiencing everything that you can, at all times. Life will continue. Throwing caution to the Read More …
Some businesses are focused on being exclusive. They say – this (fill in the blank) is for just our customers. They can be choosy. They can be selective. They can be difficult. Then again, they can also choose to be Read More …
When you find something that should have been simple, but is instead needlessly controversial, how does it make you feel? Empowered? Justified? Angry? Bitter? Frustrated? Deflated? Sad? Not everything in this world has to be everything…sometimes it can just be Read More …
Some not so old movies on today. Wish they were funny, but they weren’t … Made you think. Made you reflect. Made you wonder. How do these things happen and do we really have it so bad? We are not Read More …