Just Smile
Of all the customer service training advice, the best and the easiest for people is to tell them – just smile. Ask them if they need utensils. Make sure to put napkins in their bag. Put the eggs in a Read More …
Category: art
Keep It Simple…
We probably all learned K.I.S.S. or Keep It Simple Stupid at a young age – what we sometimes fail to do, is remember that it works. We get older, we learn new things, we get smarter, we get fancy and Read More …
I Am Not A Doctor
First and foremost, let’s be clear. I am in marketing. I am in brand development. I am a writer. I am “technically” an engineer (no pun intended.) I am more generally, a marketer. With all of that being said, the Read More …
But The Fish!
I have always had fond memories of my first goldfish, Joe and Millie – they were named after my great uncle and aunt on my grandmother’s side. My grandfather had “caught” them along with hundreds (???) of other fish from Read More …
Elevators and Escalators
Another “tribute” post for today. This one is because my grandfather was an elevator repairman… he had definite and strong opinions about elevators and escalators. He was right to do so. One industry paid his wages and helped him to Read More …
The New Label
Have you ever noticed that the latest trend in diet and general health will show up on products that didn’t even HAVE the offending ingredient in the first place. So, the company revises the packaging and the new label shares Read More …
Options to Suit
Today I stopped to grab quick bite before I came back to the office. I had a few errands to run, it’s going to snow (so I had to get avacados, Naan and cheese for the weekend in case we Read More …
Because of This
When I think about how many new things get invented, because of one device (or family of devices) I am constantly amazed. Whole new industries pop up because of this one thing that someone, somewhere created and became popular in Read More …
Use Your Gadgets
If you have products you sell, or products that you make by hand, you might want to show people what they look like or how they’re made. How simple this is today, much simpler than it used to be! Today’s Read More …
User Error
In defense of the software developers blasted in yesterday’s post, I thought I’d share the other side of the coin…and yes, that is user error. We can’t blame software for our lack of knowledge – especially new features that we Read More …