Don’t Listen Just

If I were impersonating Gene Wilder, as Willy Wonka, that might be said like this: Don’t. Listen. Just: …read something you wouldn’t normally pick up based on the cover. …tune into a conversation and really hear the words they are Read More …

Be Happy And

At the end of the night, the song reminds you to be happy and to… celebrate be polite remember be adventurous focus be different say thank you be yourself appreciate others be good smile be kind sing Then, tomorrow morning Read More …

Surprise You Win

What do you do when someone says Surprise! You win!! and you had no idea it was coming? Yes!! Wahoo!! Thank you!! Time to celebrate!! After that, I think it may also depend on whether or not you thought you Read More …

Free Parking

This week, the plan was NOT to talk about parking, let alone free parking, but here we are. Also, this has nothing to do with the game of Monopoly, but it does have everything to do with making a customer-facing Read More …

Bad At One Thing

If you are bad at one thing, and only one thing, you are probably set. Be happy, you will probably be very successful. For the rest of the world, it depends on what it is that you struggle with doing. Read More …

Bad Parking

How much does a bad parking lot design affect your willingness to go to a business? It matters. It matters a lot. If it didn’t, we (the designers, the architects, the engineers and the project managers) wouldn’t spend countless hours Read More …