Make It Better
Whatever you have within your control to make it better, please… do. try. help. work at it. take the time. make the move. You have the power to make it better, but you have to take the initiative. ~ Dawn Read More …
Tag: change
Nothing Wrong
What happens when the professionals say there is nothing wrong but clearly there is… something wrong. Whether it is professionally or personally, something has to change. The ads are not working. Customers don’t know you exist. No one will listen Read More …
Your Mood
We can all tell a little bit from your mood and your voice, especially over the phone when you can’t see the person, ad yes, I am talking about the person filling a customer service role. The funny thing is Read More …
Pick Your Vocab
It isn’t just for writing, you should pick your vocab carefully, all the time. Say what you mean. (Or, people around you will think you mean what you say.) There is a different word for everything. At least, it sometimes Read More …
Watch Out for New
Be ready. Be prepared. Be informed. Watch out for new… stories. news. theories. solutions. apps. social media channels. ways to make things work. And. people who are not really real, or cognizant, or able to tell the difference. Watch out Read More …
Pleasantly Surprised
When you are pleasantly surprised… by a company, by a colleague, by an organization, by a casual friend – an acquaintance really – let’s not elevate them too high, by an institution, so much so that you may not even Read More …
Not Quite Right
When you think something is not quite right, trust yourself. Your gut. Your instincts. Your prior experience. Or, your friends who think something is weird. And…the material change of something that has always been there and now is gone. (There Read More …
Keep Looking
You may not find what it is that you believe, but keep looking… It may feel like it is a waste of time; time that could be better spent. It may seem futile. Click. Search. Read. Repeat. It may take Read More …
More Than a Birthday
It is always more than a birthday. It is time together. It is sharing memories. It is catching up. It is learning something new. It is about sacrifice. It is about all those years that came before. It is all Read More …
Only Imagine
When something happens, you can only imagine what it was that made it so… shocking. sudden. different. rare. important. impactful. risky. noisy. silly. stupid. If you are not there, to see it and witness it first hand, you have to Read More …