Call and Wait
Make the call and wait. See what happens. Do they call you back? Or, is it a game you have to play to try and get an answer from someone. Anyone. It is this ridiculous dichotomy. No time to spend Read More …
Tag: call center
You’re Just Saying That
Oh, I think you’re just saying that… to make me feel better. to make amends. to stop me from complaining. to stop me from talking about it. to make me question my knowledge. to make me wonder what it really Read More …
Maybe One
Businesses who long ago adopted an online shopping model vs. newly online have some amazing contrasts. Ok. Maybe one. The older, established online retailers may just have forgotten how to pick up the phone. I’m not sure how…but it has Read More …