Encouragement Works

All my life, I have known that encouragement works better than belittlement. Looking like you are irritated, annoyed, frustrated makes the other person feel bad. They internalize that feeling and then they fail to perform. Instead, smile, be open minded, Read More …

Winding Down

When you are relaxing, home after dinner this week, think about those who can’t start winding down yet – yes, the retail workers who are putting up with each and every one of our frustrations, blow ups and meltdowns. Be Read More …