The Phone
Sometimes, I think the phone is the bane of my existence…our existence. As humans. Maybe it is just a love-hate relationship. Or, a Stockholm syndrome in hiding. I thought it was just me. Formerly a girl…It was something that I Read More …
Sometimes, I think the phone is the bane of my existence…our existence. As humans. Maybe it is just a love-hate relationship. Or, a Stockholm syndrome in hiding. I thought it was just me. Formerly a girl…It was something that I Read More …
Businesses who long ago adopted an online shopping model vs. newly online have some amazing contrasts. Ok. Maybe one. The older, established online retailers may just have forgotten how to pick up the phone. I’m not sure how…but it has Read More …
Are you really too busy to pick up the phone when a customer calls, or to pick up but then put them on hold indefinitely? If you have an established brand, an established location and a great product or service Read More …