Notes and More Notes
Talk to them. Listen to them. Take notes, and more notes than you ever thought you should. Then, you can write a pitch, an e-mail, or website copy. Or, you can write a letter of recommendation along with an e-mail Read More …
Category: observations
Who’s Driving
Look around and figure out who’s driving… the conversation? (and choosing) the direction? the activities? the initiatives? An old saying goes “lead, follow or get out of the way”. Be certain if the person who is holding the keys knows Read More …
It’s the Weekend
Well, that can’t happen because it’s the weekend. As if the days of the week really mean anything anymore. I mean, with on demand, digital everything, work from home, work from vacation, work from anywhere, on the go…the days just Read More …
It’s Contagious
Somehow even if it isn’t viral it’s contagious enough to move quickly from one person to another. Good ideas Coming together Common ground Funny stories Loud laughter It doesn’t take much. One idea. One comment. One person who starts to Read More …
Nothing Wrong
What happens when the professionals say there is nothing wrong but clearly there is… something wrong. Whether it is professionally or personally, something has to change. The ads are not working. Customers don’t know you exist. No one will listen Read More …
Unrelated
Ever think of something completely unrelated, but thought that it was… There are many theories or superstitions on why things happen – between butterfly wings flapping and breaking a rule when you were eight then crossing your fingers behind your Read More …
Confusing On Purpose
When you receive a letter, but still can’t figure out what they meant, you kind of have to wonder…was it written to be confusing on purpose, or because it is just too complicated? Difficult topics take more time to explain. Read More …
Maintain Patience
Working through a customer service issue it is not easy to maintain patience (is it?) No matter what side you’re on you have to maintain patience whether they are overly rude or excessively sweet…and hopefully able to find a resolution. Read More …
Pick Your Vocab
It isn’t just for writing, you should pick your vocab carefully, all the time. Say what you mean. (Or, people around you will think you mean what you say.) There is a different word for everything. At least, it sometimes Read More …
Varying State
By varying state of reference we learn more, or maybe just get reminded of the differences. Foods enjoyed Recreational activities The way they make their coffee Cars driven Ways to vacation Building style Everywhere we go there is a varying Read More …