Your Mood
We can all tell a little bit from your mood and your voice, especially over the phone when you can’t see the person, ad yes, I am talking about the person filling a customer service role. The funny thing is Read More …
Category: inspiration
Theme Night
Participating in theme night is the best… What is your theme? How is it relevant to your brand, your company and your mission to serve your customers. It doesn’t have to be a forever theme, just something to engage, inspire Read More …
Start Off Well
We (should) always want to make a great first impression and start off well ahead of expectations. Unless…you want to test the waters and see how the reactions come in. Or, you are the kind of person who wants to Read More …
Learn and Live
As we go, learn and live… We learn and live longer, in love and with family and friends. ~ Dawn aka Hat Girl
Three Happy Things
Look around, it is time to find three happy things, or at least three things that will make you smile. The flower that bloomed. The child giggling. The lawn recently mowed, in perfect lines criss-crossing the yard. The newly ripe Read More …
Fix It and Forget It
You can say, and you can even think, that fix it and forget it is a mantra. It can work for you. It can work for a lot of repairs. It can even work for other things that need “fixing”. Read More …
You Know Why
So, do you know why things happen? Timing (being late) Logistics (getting there) Positioning (wrong place) Information (or mis-information) Interpretation (misreading the situation) Let’s be honest, you know why, and you also now how to fix it. But, it will Read More …
Go Faster
Even if you go faster, you still won’t be able to get there on time… Once again, I was tempted to tweet to Amtrak who is (notoriously) optimistic about being able to make up time when they have train delays. Read More …
Done and Forgotten
It is done and forgotten already. It’s just one of those things. You know, you thought about it for so long that it just consumed every thought…and then all of a sudden it doesn’t have to be done anymore. It Read More …
Planned Leftovers
In keeping with the food, or eating topic – the idea of having planned leftovers from take out is quite literally, brilliant. Not only did you not have to cook the first meal, you have bought enough that you will Read More …