Forgotten Again
What if you go to a restaurant and they forget to give you one of your items; then, you go back only to have the same item forgotten again? Maybe it is something else, not the dressing on the side, Read More …
What if you go to a restaurant and they forget to give you one of your items; then, you go back only to have the same item forgotten again? Maybe it is something else, not the dressing on the side, Read More …
Spend the time catching up to what has happened. Read their note (hopefully it is a letter.) Reply quickly. Call someone. Talk to them. Make a plan. Get together. Spend hours. Stay longer than you think you can. Make a Read More …
Participating in theme night is the best… What is your theme? How is it relevant to your brand, your company and your mission to serve your customers. It doesn’t have to be a forever theme, just something to engage, inspire Read More …
By varying state of reference we learn more, or maybe just get reminded of the differences. Foods enjoyed Recreational activities The way they make their coffee Cars driven Ways to vacation Building style Everywhere we go there is a varying Read More …
In keeping with the food, or eating topic – the idea of having planned leftovers from take out is quite literally, brilliant. Not only did you not have to cook the first meal, you have bought enough that you will Read More …
If asked to make plans, be sure to take the lunch appointment – the one where you share a meal (not just work through.) Have more casual conversations. See how they interact with the wait staff. Get an idea of Read More …
It is totally okay when you can to say yes to help. Many hands definitely make light work…literally. Think about moving a couch (or other heavy things), boxes of books, piles of bricks, setting up a tent and a backyard Read More …
In the environment when someone has to help themselves, you may end up with “self service minimums“. In this scenario, consider someone who actually comes to the store because the website was not clear and/or lacked some information. When they Read More …
We will meet back here, in a year perhaps. Again. No. Sooner than a year. Maybe not every weekend. Just more than occasionally. So that we remember and can compare. Will it still be as great? Perhaps, again we will Read More …
Sometimes, in life it is okay to take a pause, maybe a step back, but you can’t just back up or turn around whenever things go south. (No offense to the southern states…they have nothing to do with this – Read More …