The answer to “why”? is often, “oh, they always do that.”

Deliver earlier than scheduled (which may not be a good thing.)

Promise the moon, sun and stars, but not deliver (at all.)

Show up late.

Arrive underdressed.

Come unprepared.

Overstocked on less than interesting things.

86 items featured (and in demand).

Say they care…show up and help.

Good or bad, your pick – and yes, they always do that – but consistency is key, so you probably already knew it would happen.

~ Dawn aka Hat Girl